Company research
Sprinklr, Inc.
CIK 1569345Updated Sep 26, 2026
SecurityCXM · NYSE · equity
Name history
Sprinklr, Inc. · through Sep 17, 2026
CXM price & chart
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NYSE:CXM on TradingView ↗About the company
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint. By combining human intelligence with the enhancements and insights of artificial intelligence, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
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Recent filings
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Financials
FY 2026 · USDSource
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balance sheet · annual statements
| Line item | FY 2026 | FY 2025 | FY 2024 | FY 2023 |
|---|---|---|---|---|
| ASSETS | ||||
| AssetsUSD | 1,205,061,000Source | 1,184,199,000Source | 1,223,110,000Source | 1,024,991,000Source |
| Property, Plant and Equipment, NetUSD | 33,454,000Source | 31,591,000Source | 32,176,000Source | 22,885,000Source |
| GoodwillUSD | 49,882,000Source | 49,957,000Source | 50,027,000Source | 50,030,000Source |
| Current assets: | ||||
| Cash and Cash Equivalents, at Carrying ValueUSD | 162,969,000Source | 145,270,000Source | 164,024,000Source | 188,387,000Source |
| Accounts Receivable | — | — | — | — |
| Assets, CurrentUSD | 887,980,000Source | 854,097,000Source | 1,000,976,000Source | 862,529,000Source |
| Prepaid Expense and Other Assets, CurrentUSD | 107,393,000Source | 84,982,000Source | 70,690,000Source | 78,865,000Source |
| Operating Lease, Right-of-Use AssetUSD | 43,094,000Source | 44,626,000Source | 31,058,000Source | 15,725,000Source |
| Other Assets, NoncurrentUSD | 119,989,000Source | 203,928,000Source | 108,755,000Source | 73,503,000Source |
| LIABILITIES AND EQUITY | ||||
| LiabilitiesUSD | 612,418,000Source | 572,136,000Source | 543,406,000Source | 475,659,000Source |
| Stockholders’ equity: | ||||
| Additional Paid in CapitalUSD | 1,376,487,000Source | 1,268,920,000Source | 1,182,150,000Source | 1,074,149,000Source |
| Retained Earnings (Accumulated Deficit)USD | -754,309,000Source | -626,065,000Source | -474,787,000Source | -496,611,000Source |
| Accumulated Other Comprehensive Income (Loss), Net of TaxUSD | -5,711,000Source | -6,969,000Source | -3,836,000Source | -4,384,000Source |
| Stockholders' Equity Attributable to ParentUSD | 592,643,000Source | 612,063,000Source | 679,704,000Source | 549,332,000Source |
| Liabilities and EquityUSD | 1,205,061,000Source | 1,184,199,000Source | 1,223,110,000Source | 1,024,991,000Source |
| Current liabilities: | ||||
| Liabilities, CurrentUSD | 554,091,000Source | 517,583,000Source | 508,160,000Source | 458,899,000Source |
| Operating Lease, Liability, CurrentUSD | 8,433,000Source | 7,462,000Source | 5,730,000Source | 7,134,000Source |
| Accounts Payable, CurrentUSD | 33,781,000Source | 27,353,000Source | 34,691,000Source | 30,101,000Source |
| Operating Lease, Liability, NoncurrentUSD | 38,299,000Source | 41,243,000Source | 27,562,000Source | 9,633,000Source |
| Deferred Income Tax Liabilities, NetUSD | — | 35,000Source | 1,474,000Source | 1,289,000Source |
| Other Liabilities, NoncurrentUSD | 7,204,000Source | 6,999,000Source | 5,704,000Source | 4,467,000Source |
| Additional Financial Items | ||||
| Accrued Liabilities, CurrentUSD | 91,538,000Source | 79,285,000Source | 93,187,000Source | 97,524,000Source |
| Deferred Tax Liabilities, NetUSD | — | — | — | 55,000Source |
cash flow · annual statements
| Line item | FY 2026 | FY 2025 | FY 2024 | FY 2023 |
|---|---|---|---|---|
| Cash flows from operating activities: | ||||
| Adjustments to reconcile net income to net cash provided by operating activities: | ||||
| Depreciation, Depletion and AmortizationUSD | 19,064,000Source | 18,679,000Source | 15,466,000Source | 12,051,000Source |
| Share-based Payment Arrangement, Noncash ExpenseUSD | 84,434,000Source | 59,517,000Source | 55,757,000Source | 55,517,000Source |
| Changes in operating assets and liabilities: | ||||
| Increase (Decrease) in Accounts ReceivableUSD | -5,710,000Source | 30,010,000Source | 68,709,000Source | 44,751,000Source |
| Increase (Decrease) in Accounts PayableUSD | 5,907,000Source | -7,048,000Source | 3,325,000Source | 14,463,000Source |
| Deferred Income Tax Expense (Benefit)USD | 20,231,000Source | — | -2,876,000Source | 166,000Source |
| Net Cash Provided by (Used in) Operating ActivitiesUSD | 159,193,000Source | 77,590,000Source | 71,465,000Source | 26,660,000Source |
| Cash flows from investing activities: | ||||
| Payments to Acquire Businesses, Net of Cash AcquiredUSD | — | — | 0Source | 0Source |
| Net Cash Provided by (Used in) Investing ActivitiesUSD | -12,470,000Source | 154,126,000Source | -110,570,000Source | -193,494,000Source |
| Payments for (Proceeds from) Other Investing ActivitiesUSD | 262,000Source | — | — | — |
| Payments to Acquire Property, Plant, and EquipmentUSD | 1,379,000Source | 5,802,000Source | 8,548,000Source | 6,091,000Source |
| Cash flows from financing activities: | ||||
| Payments for Repurchase of Common StockUSD | 152,263,000Source | 273,873,000Source | 26,684,000Source | 0Source |
| Net Cash Provided by (Used in) Financing ActivitiesUSD | -131,847,000Source | -248,158,000Source | 24,086,000Source | 34,971,000Source |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate EffectUSD | 17,975,000Source | -18,896,000Source | -15,958,000Source | -133,039,000Source |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash EquivalentsUSD | 171,508,000Source | 153,533,000Source | 172,429,000Source | 188,387,000Source |
| Supplemental disclosure of cash flow information: | ||||
| Interest Paid, Excluding Capitalized Interest, Operating ActivitiesUSD | — | — | — | 0Source |
| Income Taxes Paid, NetUSD | 24,780,000Source | — | — | — |
| Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash EquivalentsUSD | 3,099,000Source | -2,454,000Source | -939,000Source | -1,176,000Source |
| Additional Financial Items | ||||
| Share-based Payment Arrangement, ExpenseUSD | 84,434,000Source | 59,517,000Source | 55,757,000Source | 55,517,000Source |
| Capitalized Computer Software, AmortizationUSD | 14,342,000Source | 12,679,000Source | 9,505,000Source | 5,903,000Source |
| Gain (Loss) Related to Litigation SettlementUSD | — | — | 0Source | 0Source |
| General and Administrative ExpenseUSD | 137,119,000Source | 136,689,000Source | 105,873,000Source | 92,312,000Source |
| GoodwillUSD | 49,882,000Source | 49,957,000Source | 50,027,000Source | 50,030,000Source |
| Goodwill, Impairment LossUSD | 0Source | 0Source | 0Source | 0Source |
| Income Tax Expense (Benefit)USD | 43,884,000Source | -73,317,000Source | 9,119,000Source | 8,274,000Source |
| Investment Income, InterestUSD | 20,200,000Source | 26,000,000Source | 30,200,000Source | — |
| Net Income (Loss) Attributable to ParentUSD | 22,905,000Source | 121,609,000Source | 51,403,000Source | -55,742,000Source |
| Net Income (Loss) Available to Common Stockholders, BasicUSD | — | — | — | -55,742,000Source |
| Operating ExpensesUSD | 537,544,000Source | 550,346,000Source | 519,014,000Source | 505,689,000Source |
| Other Depreciation and AmortizationUSD | 4,722,000Source | 6,000,000Source | 5,961,000Source | 6,148,000Source |
| Other Nonoperating Income (Expense)USD | 26,550,000Source | 24,322,000Source | 26,577,000Source | 3,756,000Source |
| Proceeds from Maturities, Prepayments and Calls of Debt Securities, Available-for-saleUSD | — | — | — | 636,825,000Source |
| Proceeds from Stock Options ExercisedUSD | 15,289,000Source | 19,908,000Source | 43,333,000Source | 24,740,000Source |
| Restructuring CostsUSD | 16,785,000Source | — | — | — |
| Share-based Payment Arrangement, Expensed and Capitalized, AmountUSD | 87,234,000Source | 62,055,000Source | 58,230,000Source | 58,057,000Source |
income statement · annual statements
| Line item | FY 2026 | FY 2025 | FY 2024 | FY 2023 |
|---|---|---|---|---|
| Total RevenueUSD | 857,200,000Source | 796,394,000Source | 732,360,000Source | 618,190,000Source |
| Cost of RevenueUSD | 279,417,000Source | 222,078,000Source | 179,401,000Source | 163,725,000Source |
| Operating Income (Loss)USD | 40,239,000Source | 23,970,000Source | 33,945,000Source | -51,224,000Source |
| Other Nonoperating Income (Expense)USD | 26,550,000Source | 24,322,000Source | 26,577,000Source | 3,756,000Source |
| Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling InterestUSD | 66,789,000Source | 48,292,000Source | 60,522,000Source | -47,468,000Source |
| Income Tax Expense (Benefit)USD | 43,884,000Source | -73,317,000Source | 9,119,000Source | 8,274,000Source |
| Net Income (Loss) Attributable to ParentUSD | 22,905,000Source | 121,609,000Source | 51,403,000Source | -55,742,000Source |
| Earnings Per Share, BasicUSD per share | 0.09Source | 0.47Source | 0.19Source | -0.21Source |
| Earnings Per Share, DilutedUSD per share | 0.09Source | 0.44Source | 0.18Source | -0.21Source |
| Weighted Average Number of Shares Outstanding, Basicshares | 250,834,000Source | 260,241,000Source | 269,974,000Source | 259,530,000Source |
| Weighted Average Number of Shares Outstanding, Dilutedshares | 257,965,000Source | 274,773,000Source | 287,093,000Source | 259,530,000Source |
| Additional Financial Items | ||||
| Capitalized Computer Software, AmortizationUSD | 14,342,000Source | 12,679,000Source | 9,505,000Source | 5,903,000Source |
| Current Income Tax Expense (Benefit)USD | 23,653,000Source | 14,709,000Source | 11,995,000Source | 8,108,000Source |
| Gain (Loss) Related to Litigation SettlementUSD | — | — | 0Source | 0Source |
| General and Administrative ExpenseUSD | 137,119,000Source | 136,689,000Source | 105,873,000Source | 92,312,000Source |
| Goodwill, Impairment LossUSD | 0Source | 0Source | 0Source | 0Source |
| Gross ProfitUSD | 577,783,000Source | 574,316,000Source | 552,959,000Source | 454,465,000Source |
| Income (Loss) from Continuing Operations before Income Taxes, DomesticUSD | 30,921,000Source | 18,464,000Source | 32,033,000Source | -70,072,000Source |
| Investment Income, InterestUSD | 20,200,000Source | 26,000,000Source | 30,200,000Source | — |
| Net Income (Loss) Available to Common Stockholders, BasicUSD | — | — | — | -55,742,000Source |
| Operating ExpensesUSD | 537,544,000Source | 550,346,000Source | 519,014,000Source | 505,689,000Source |
| Preferred Stock Dividends, Income Statement ImpactUSD | — | — | — | 0Source |
| Research and Development ExpenseUSD | 96,001,000Source | 91,999,000Source | 91,292,000Source | 76,658,000Source |
| Restructuring CostsUSD | 16,785,000Source | — | — | — |
| Selling and Marketing ExpenseUSD | 287,639,000Source | 321,658,000Source | 321,849,000Source | 336,719,000Source |
| Share-based Payment Arrangement, Expensed and Capitalized, AmountUSD | 87,234,000Source | 62,055,000Source | 58,230,000Source | 58,057,000Source |
Filing attachments
d40248dex991.htm · 8-K · 2026-08-13
EX-99.1 3 d40248dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Sprinklr Appoints Jordi Ribas to Board of Directors NEW YORK, NY - August 13, 2026 - Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that it has appointed Jordi Ribas, Ph. D., to its Board of Directors, effective August 17, 2026. Jordi is a respected global product and engineering leader currently serving as President of Search & AI at Microsoft Corpor…
Read attachment ↗d106582dex991.htm · 8-K · 2026-07-01
EX-99.1 2 d106582dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Sprinklr Announces Thomas Addis as Chief Revenue Officer NEW YORK, NY - July 1, 2026 - Sprinklr (NYSE: CXM), the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), today announced that Thomas Addis will join Sprinklr as its Chief Revenue Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. “We are thrilled to welcome Thomas to the Sprinklr team. As we continue to …
Read attachment ↗d10353dex991.htm · 8-K · 2025-12-18
EX-99.1 2 d10353dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Michele Meyers Joins Sprinklr as Chief Accounting Officer NEW YORK, NY - December 18, 2025 - Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Michele Meyers is joining Sprinklr as Chief Accounting Officer, effective January 5, 2026. In this role, Meyers will oversee all accounting operations, financial reporting, and compliance functions, reporting di…
Read attachment ↗d94511dex991.htm · 8-K · 2025-10-27
EX-99.1 2 d94511dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Sprinklr Announces Karthik Suri as Chief Product and Corporate Strategy Officer NEW YORK, NY - October 27, 2025 - Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Karthik Suri will join Sprinklr as Chief Product and Corporate Strategy Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. In this role, Suri will lead the c…
Read attachment ↗d939591dex991.htm · 8-K · 2025-10-07
EX-99.1 2 d939591dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Sprinklr Announces Anthony Coletta as Chief Financial Officer NEW YORK, NY - October 7, 2025 - Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Anthony Coletta will join Sprinklr as Chief Financial Officer, effective immediately, reporting to Sprinklr President and CEO, Rory Read. In this role, Coletta will oversee all financial operations, including…
Read attachment ↗d916711dex991.htm · 8-K · 2025-01-13
EX-99.1 2 d916711dex991.htm EX-99.1 EX-99.1 Exhibit 99.1 Sprinklr Appoints Tech Executive Joy Corso as Chief Administrative Officer NEW YORK, NY - January 13, 2025 - Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Joy Corso as Chief Administrative Officer, effective immediately. Corso will report to Sprinklr President and CEO, Rory Read. In this new role, Corso will lead both the Marketing …
Read attachment ↗