Current Report · Items 2.02, 9.01 · 8-K

TTEC Holdings, Inc.

TTECNASDAQEQUITYCurrent

Results of Operations and Financial Condition

Filed Nov 6, 2025Accepted Nov 6, 2025, 4:31 PM ESTCIK 1013880Accession 0001104659-25-107789

Company context

TTEC (pronounced T-TEC) Holdings, Inc. (NASDAQ:TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enabled digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI and analytics solutions. The company's TTEC Engage business delivers AI-enabled customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com.

Current securities

TTECNASDAQ · EQUITY · Current

Recent company filings

Disclosure sections

Items 2.02, 9.01

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Item 9.01Item 9.01 - Financial Statements and Exhibits

Item 9.01. Financial Statements and Exhibits (d) Exhibits. EXHIBIT INDEX Exhibit Description No. ─────────────────────────────────────────────────────────────────────────────────────────────────── 99.1 Press release announcing financial results for third quarter ended September 30, 2025 104 Cover Page Interactive Data File (formatted in Inline XBRL and contained in Exhibit 101) The information in this Form 8-K, including the exhibits attached hereto, is being furnished and shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in any such filing.

Filed exhibits (1)

EX-99.1 (by filename) tm2530356d1_ex99-1.htm

EX-99.1 2 tm2530356d1_ex99-1.htm EXHIBIT 99.1 Exhibit 99.1 TTEC Announces Third Quarter 2025 Financial Results Third Quarter 2025 Revenue was $519.1 Million Net Loss was $11.1 Million or negative 2.1 Percent of Revenue (Net Income of $5.9 Million or 1.1 Percent of Revenue Non-GAAP) Adjusted EBITDA was $43.4 Million or 8.4 Percent of Revenue Reiterates Outlook for Full Year 2025 Announces Term Extension of Credit Facility AUSTIN, Texas, November 6, 2025 - TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced today financial results for the third quarter ended September 30, 2025. "Our third quarter 2025 financial performance delivered to plan as we continue to balance operational excellence with investments in innovation and growth. As expected, our Engage third quarter profitability was down compared to the prior year. This short-term decline was the result of expenses ahead of our fourth quarter healthcare seasonal ramps and planned investments for future growth. Consequently, our Engage operating margins this quarter do not reflect t…

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