CareCloud, Inc.

Item Departure 5.02 of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers. The Board of Directors of CareCloud, Inc. (the “Registrant”) has appointed Bonnie Boyer as Chief Financial Officer, effective October 1, 2026. Ms. Boyer currently serves as Assistant Chief Financial Officer and will succeed Norman Roth, the Registrant’s Interim Chief Financial Officer. Mr. Roth, who also serves as Corporate Controller, will transition to Advisor to the Chief Executive Officer, effective October 1, 2026. Ms. Boyer, age 39, joined the Registrant on July 9, 2026, as Assistant Chief Financial Officer. Previously, she served as Chief Financial Officer of Guident Corp., an autonomous technology company, beginning in September 2025, where she led IPO readiness initiatives. Before joining Guident, she served as Chief Accounting Officer of Sagent M&C, a mortgage servicing software provider, from October 2024 to September 2025, and as Vice President of Finance from May 2023 to October 2024. From July 2017 to April 2023, she held senior finance roles at KEMET Corporation, which was NYSE-listed before its acquisition by YAGEO Corporation. Earlier in her career, she held external reporting roles at Ryder System, Inc. and worked at KPMG. Ms. Boyer has more than 15 years of finance leadership experience and is a Florida-licensed CPA. There are no arrangements or understandings between Ms. Boyer and any other person pursuant to which she was appointed as Chief Financial Officer. There are no family relationships between Ms. Boyer and any director or executive officer of the Registrant, and Ms. Boyer has no direct or indirect material interest in any transaction required to be disclosed pursuant to Item 404(a) of Regulation S-K. On September 28, 2026, the Registrant entered into an executive employment agreement with Ms. Boyer, with an effective date of October 1, 2026. The executive employment agreement is included as Exhibit 10.1 to this report. Ms. Boyer’s annual base salary will be $300,000 (“Base Salary”), and she will be eligible for an annual target bonus equal to 30% of her Base Salary. If Ms. Boyer’s employment is terminated without cause, she will receive six months of Base Salary continuation and Registrant-paid COBRA premiums for the same period. If the Registrant does not renew the agreement, she will receive six months of Base Salary as severance. If her employment is terminated in connection with a change of control, she will receive salary continuation for the remainder of the term, but not less than 24 months, equal to her Base Salary plus her target bonus, and Registrant-paid COBRA premiums for the same period. These payments are subject to her execution of a release of claims and her continued compliance with her non-competition and non-solicitation obligations. Ms. Boyer will be eligible to participate in benefit plans and programs generally available to other similarly-situated employees of the Registrant. The foregoing description of the executive employment agreement does not purport to be complete and is qualified in its entirety by reference to the full text of the agreement, which is included as Exhibit 10.1 to this report. On September 29, 2026, the Registrant issued a press release announcing the leadership transition. The press release is included as Exhibit 99.1 to this report.