Crawford & Company

Item 7.01. Regulat ion FD Disclosure Segment Realignment In connection with the realignment of management responsibilities on January 1, 2026, the Company updated its reportable segments. The Company's revised reportable segments are comprised of the following: • U.S. Property & Casualty, provides claims management services to insurance carriers and self-insured entities related to property and casualty losses. This is comprised of U.S. Loss Adjusting which includes Global Technical Services and Claims Solutions. This reportable segment also includes Networks which consists of the Contractor Connection and Catastrophe Services operations previously reported within the Platform Solutions Segment. • Broadspire, which provides third party administration for workers' compensation, auto and liability, disability management, medical management, and accident and health to corporations, brokers and insurers as well as subrogation services in the U.S. Broadspire includes the subrogation operations that were previously reported within the Platform Solutions Segment. • International Operations, which services the global property and casualty market outside the U.S., includes all operations within the U.K., Europe, Australia, Asia, Latin America and the Canadian operations that were previously reported within the North America Loss Adjusting segment. The Company’s financial statements for the succeeding interim and annual periods will disclose the reportable segments under the new basis with prior periods restated to reflect the change. Attached hereto as Exhibit 99.1 and incorporated herein by this reference are the historical Results of Operations and Reportable Segment Information for 2025 and 2024 and for each quarter of 2025 and 2024 revised to conform to the current presentation of the Company’s reportable segments. Segment Expenses Our discussion and analysis of segment operating expenses is comprised of two components: "Direct Compensation, Fringe Benefits & Non-Employee Labor" and "Expenses Other Than Direct Compensation, Fringe Benefits & Non-Employee Labor." "Direct Compensation, Fringe Benefits & Non-Employee Labor" includes direct compensation, payroll taxes, and benefits provided to the employees of each segment, as well as payments to outsourced service providers that augment our staff in each segment. As a service company, these costs represent our most significant and variable operating expenses. In addition to allocated corporate and shared costs, "Expenses Other Than Direct Compensation, Fringe Benefits & Non-Employee Labor" includes travel and entertainment, office rent and occupancy costs, automobile expenses, office operating expenses, data processing costs, cost of risk, professional fees, and amortization and depreciation expense other than amortization of acquisition-related intangible assets. As part of our segment realignment, costs of certain administrative functions such as aspects of management, sales and client development, and information technology that were previously included in "Direct Compensation, Fringe Benefits & Non-Employee Labor" in the Results of Operations and “Direct Compensation” in Reportable Segment Information are now recorded as indirect costs and allocated to each reportable segment and are included in "Expenses Other Than Direct Compensation, Fringe Benefits & Non-Employee Labor" in the Results of Operations and “Allocated corporate, shared services, and administrative costs” in the Reportable Segment Information. Certain prior year and quarterly amounts among the Company's reportable segments have been reclassified to conform to the current presentation. These changes have no impact on the Company’s historical consolidated statements of operations, balance sheets, or cash flows.